With the purchase of my new computer for my business, I have purchased a customer service plan for my computer. This not only includes regular maintenance, but it also telephone computer support should I run into problems.
You might wonder why I would spend the money to get service like this, but the reasoning is simple: time is money. This is especially important in my line of work as every moment that I don’t have the use of the computer, my business is bleeding money. Too many minutes of downtime, means that I would be broke.
You could argue that I could buy software to keep my computer running at tip-top shape, but when I can’t figure something out, or the computer is non-responsive, will the software help me out? I think not.
So, is it worth it? You bet. It is nice to know that there will be someone on the other end of the phone that would be happy to help me out with my computer problems at a moments notice.
